© Copyright Careington International Corporation
(800) 400-8789
7400 Gaylord Parkway
Frisco, TX 75034
No, because this is a savings plan and not insurance. You simply pay the discounted rate directly to the provider at the time of service.
A Careington Dental Savings Plan eliminates paperwork by providing instant discounts without filing any forms.
First, visit the Careington homepage and use the find a provider tool, or call (800) 290-0523.
Second, confirm the provider's participation when making an appointment and
Third, show your member ID card at your appointment. You pay the discounted rate directly to the provider at the time of service.
Careington Dental Savings Plans offer immediate point-of-sale discounts at participating providers.
Yes, your savings plan is accepted by any participating provider across the country. Whether traveling for business or vacation, you can access your healthcare savings by searching for local network providers.
Note: Fee schedules will vary by zip code.
Careington Dental Savings Plans provide nationwide access to a vast network of participating providers.
If you need additional cards for your household or have lost your card, log into the Member Portal, fill out the form or call Customer Care at (800) 290-0523. You'll receive your membership materials and membership cards in about 7-10 business days.
Members can access, download or request additional Careington ID cards through the member portal or by calling Customer Care.
Yes, if you joined with a Member Plus Family plan, you can add dependents and family members by simply calling us. If you signed up with a Member Only or Member Plus One plan and wish to add additional members, please call our Customer Care team who can assist you with setting up a new Member Plus Family plan.
If you want to add dependents, our Customer Care team can help you determine the right plan and make the change.
Yes, many providers can verify your active status using your member ID or by calling Customer Care, but some require the card. Carrying your digital or physical card is the fastest way to ensure seamless billing. Refer to your Welcome Kit for more information.
Providers can usually verify your Careington membership by calling us or with your member ID if a physical ID card is not present.
To explore other products and services not listed here, please log in to your member portal at careington.com for product information, review your original Welcome Kit or call our Customer Care team at (800) 290-0523.
Cancellations are accepted by mail, email, fax, over the phone or online. If you cancel within the first 30 days of joining, you'll receive a 100% refund, minus the processing fee - no questions asked.
Careington International Corporation
Attention: Member Services
7400 Gaylord Parkway
Frisco, TX 75034
Phone: (800) 290-0523
Fax: (888) 335-7330
Your Careington Dental Savings Plan dental care discounts are available on the date you chose when you signed up. Once that date has been reached, you can begin saving on dental care.
New Careington dental care discounts can be accessed when your chosen "Start Date" is reached.
Use our online "Provider Search" tool and call the dental provider directly to confirm. Always verify network status when setting your appointment to ensure you receive your dental discounts.
Verifying network participation through the Careington provider search tool and calling the dental office ensures guaranteed dental savings at your appointment.
Ask the office, "Do you currently participate in the "Network Name" printed on my Careington member ID card?" Providing the specific network name ensures the staff identifies your plan correctly, as "Careington" is the plan administrator, not the network.
Confirming the specific network name with dental offices ensures accurate participation verification for members.
You can easily look up your costs online before you go by following these quick steps:
Careington Dental Savings Plans make pricing transparent by letting you view procedure fees upfront to help you know what you'll pay at the dentist's office.
You can change dental providers at any time, and household members can select their own providers. Remember, non-participating providers are not obligated to honor the plan's discounted fee schedule, so verify the new dentist is on your provider list.
Savings are only guaranteed when visiting participating dentists within the Careington network.
Try expanding your search radius in our online directory or use the "Nominate a Dentist" feature. We are consistently growing our network and would love to reach out to your favorite local office.
The Careington provider search and nomination tools help members find or add local participating dentists.
Discounts only apply to providers within the participating network. If you're referred to a specialist, check our directory first to find a participating Careington professional who can honor your plan's rates.
Savings plan discounts are exclusive to participating dentists and dental specialists within the designated Careington network.
Mail a copy of your bill to Member Services. They will investigate your inquiry, and you will be contacted regarding the findings. You can send a copy of your bill and a written letter to the administrator of the plan:
Careington International Corporation
Attn: Provider Relations
P.O. Box 2568
Frisco, TX 75034
Mail a copy of your bill to Careington member services who'll investigate your inquiry and contact you with their findings.
To file a complaint against a provider, please submit all issues in writing, including a copy of your bill.
Careington International Corporation
Attention: Member Services
7400 Gaylord Parkway
Frisco, TX 75034
Phone: (800) 290-0523
Fax: (888) 335-7330
qualityassurance@careington.com
Mail or email all complaints with a copy of your bill or call our quality assurance team.
Consultation fees vary by plan. Check your specific plan details to see the low-cost or no-cost options available to you for Urgent Care and Teledentistry.
Check with your specific Careington Dental Savings Plan for details on consultation fees.
Yes, you can access a doctor or dentist via phone or video through your smartphone, tablet or laptop anywhere in the U.S. It's the ultimate healthcare tool for travelers and busy families.
Virtual care is accessible nationwide online, over the phone or through the DialCare mobile app.
No, prescriptions are not guaranteed and only written at the discretion of your telehealth provider. There are no prescriptions available for DEA-controlled substances or other classes of medication such as mood-altering drugs, including antidepressants, antianxiety or lifestyle medications.
Telehealth providers issue prescriptions based on clinical judgment, and no DEA-controlled substances, antidepressants, antianxiety or lifestyle medications are prescribed.
Urgent Care can be used for nonemergency ailments such as allergies, cold and flu, minor infections, pink eye and urinary tract infections. It can be used if you're traveling away from home within the U.S., your doctor is closed or you live far from them. If you're experiencing a medical emergency, call 911.
Urgent Care offers 24/7 virtual care for nonemergency medical conditions and common illnesses.
We encourage you to visit the DialCare FAQs page for additional information regarding your Urgent Care questions.
Use Teledentistry to consult with licensed dentists 24/7 when traveling anywhere within the United States for common, non-emergency dental issues such as broken, chipped, sensitive or misaligned teeth.
Teledentistry provides virtual consultations for common, urgent and nonemergency dental concerns.
We encourage you to visit the DialCare FAQs page for additional information regarding your Teledentistry questions.
© Copyright Careington International Corporation
(800) 400-8789
7400 Gaylord Parkway
Frisco, TX 75034