Frequently Asked Questions
No, this is not an insurance plan. Our savings plans provide you with discounted prices on a wide range of dental care services and products; you will pay for services at the discounted price at the time services are received.
First, you can find participating dentists by using the "Dentist Search" page on this website or by calling (866) 335-4747. After confirming the dentist's continued participation when making an appointment, members just show their membership card at the time of service. Members are responsible for paying all fees directly to the dentist.
Yes, your membership can be used at any participating dentist in the United States.
You can find participating dentists for the savings plan by visiting the "Provider Search" Web page on this website or calling (866) 335-4747.
If you need additional cards for your household, or have lost your card, please call Member Services at (866) 335-4747. We will be happy to send additional cards to you.
You may go to the dentist of your choice; however, you will only receive a discount by going to a participating dentist.
You will only receive a discount by going to a participating provider. You might try printing out a list of participating providers to share with your dentist to see if he/she could recommend any of the participating specialist locations.
You can send a copy of your bill and a written letter to the administrator of the plan, Careington International Corporation, Attn: Provider Relations, P.O. Box 2568, Frisco, TX 75034. They will investigate your inquiry, and you will be contacted regarding the findings.
Your statement will have a charge from "Careington International" for the purchase amount of your plan.
Please submit all issues in writing, including a copy of your bill. You may fax them to (800) 247-4450, or you may mail them to Careington International Corporation, Attention: Member Services, 7400 Gaylord Pkwy, Frisco, Texas, 75034. Call Member Services at (866) 335-4747 for assistance.
The dentist will recognize the name of the network with which they participate, so when you call, it is important to use the name of the correct network.
*Plus a one-time, non-refundable $20 processing fee
Group Code: PP-PSPH
THIS PLAN IS NOT INSURANCE and is not intended to replace health insurance. This plan does not meet the minimum creditable coverage requirements under M.G.L. c.111M and 956 CMR 5.00. This plan is not a Qualified Health Plan under the Affordable Care Act. This is not a Medicare prescription drug plan. The range of discounts will vary depending on the type of provider and service. The plan does not pay providers directly. Plan members must pay for all services but will receive a discount from participating providers. The list of participating providers is on this website. A written list of participating providers is available upon request. You may cancel within the first 30 days after effective date or receipt of membership materials (whichever is later) and receive a full refund, less a nominal processing fee (nominal fee for MD residents is $5, AR residents will be refunded the processing fee). Discount Plan Organization and administrator: Careington International Corporation, 7400 Gaylord Parkway, Frisco, TX 75034; phone 800-441-0380.
This plan is not available in Vermont or Washington.
