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Frequently Asked Questions

It’s easy to use your discount plan. Once you have joined the plan and received your membership kit, simply follow these directions
and start using your membership card today! (Some discounts will have specific directions on how to use. Please review your membership kit for details.)

  1. Keep your membership card with you at all times so it will be easily accessible to present at provider locations. You must present your membership card at the time of service to receive a discount.

  2. To locate and verify participating providers in your area, simply call Member Services at (800) 290-0523 or www.careington.com/co/bhix. When calling to schedule an appointment, please refer to the membership card for proper
    network identification when speaking to a participating provider’s office.

  3. You are responsible for paying the provider the entire discounted fee at the time service is provided.

If you have any questions about how to use your discount plan, call our Member Services department toll-free (800) 290-0523,
any time between 7 a.m. and 7 p.m. CST, for prompt and friendly assistance.


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