DialCare Physician Access

The Official DialCare Physician Access Logo

DialCare Physician Access is a modern, easy-to-use telemedicine solution for non- emergency illnesses and general care. Members and their families have direct access to state-licensed and fully credentialed doctors, via phone or video consultations, to receive treatment and advice for common ailments, including colds, the flu, rashes and more. When medically appropriate, a DialCare doctor may prescribe a short term, non-DEA controlled medication for the member to pick up at the pharmacy of their choice.

Doctors are available 24 hours a day, 365 days a year, allowing members and their families convenient access to quality care from home, work or on the go.

When to use DialCare Physician Access:

  • For non-emergency medical issues and questions
  • During or after normal business hours, nights, weekends and holidays
  • If the member lives a significant distance from a primary care doctor
  • When a primary care doctor is not available
  • When traveling and in need of non-urgent medical care or advice

What conditions can be treated?

  • Allergies
  • Fever
  • Respiratory Infections
  • Asthma
  • Gout
  • Sinus infections
  • Bronchitis
  • Insect bites
DCCF - 1/27/20

A consult fee of $65.00 applies to all consults.

Mental Wellness

The Official DialCare Mental Wellness Logo
  • DialCare Mental Wellness is a program designed to provide safe, secure and private means of seeking mental health assistance from licensed counselors via virtual or telephonic counseling sessions. This unique program offers an app-based interface, connecting members with our counselors not only over the phone, but via video chat as well.
  • DialCare Mental Wellness counselors can assist members with conditions such as depression, anxiety, grief, relationship problems and more.

DialCare Mental Wellness is easy to use:

  • Members can schedule an appointment with a counselor from 7 a.m. to 10 p.m. seven days a week.
  • DialCare Mental Wellness counselors will reach out via phone or video chat upon request.
  • Counselor appointments last for 30 minutes.
  • Follow-up sessions may be scheduled for the member's convenience.

What conditions can DialCare Mental Wellness counselors treat?

  • Depression
  • Stress
  • Eating Disorders
  • Addiction
  • Relationship problems
  • Anxiety
  • Grief
  • And more

A consult fee of $95.00 applies to all consults.

Administered By:

Careington International Corporation
7400 Gaylord Parkway
Frisco, TX 75034
(833) 244-8341