No, this is not an insurance plan. Our discount plans provide you with discounted prices on a wide range of care services and products; you will pay for services at the discounted price at the time services are received.
First, you can find participating providers by using the "Provider Search" page on this website or by calling 1-844-306-0866. After confirming the provider's continued participation when making an appointment, members just show their membership card at the time of service. Members are responsible for paying all fees directly to the provider.
Yes, your membership can be used at any participating provider in the United States.
You can find participating providers for the savings plan by visiting the "Provider Search" Web page on this website or calling 1-844-306-0866.
If you need additional cards for your household, or have lost your card, please call Member Services at 1-844-306-0866. We will be happy to send additional cards to you.
You may go to the provider of your choice. However, you will only receive a discount by going to a participating provider.
You can send a copy of your bill and a written letter to the administrator of the plan, Careington International Corporation, Attn: Provider Relations, P.O. Box 2568, Frisco, TX 75034. They will investigate your inquiry, and you will be contacted regarding the findings.
Please submit all issues in writing, including a copy of your bill. You may fax them to 1-800-247-4450, or you may mail them to Careington International Corporation, Attention: Member Services, 7400 Gaylord Pkwy, Frisco, Texas, 75034. Call Member Services at 1-844-306-0866 for assistance.
The provider will recognize the name of the network with which they participate, so when you call, it is important to use the name of the correct network.