Care24

OPTUM
Members enjoy all services listed below 24 hours per day, 365 days per year.

24 Hour Nurse Access Line
• Access to licensed, Registered Nurses with one toll-free phone number 24/7/365
• Receive home-care recommendations based on more than 600 physician-approved guidelines
• Information about prescription and over-the-counter medication usage and drug interactions
• Decision support for certain high-cost, high-practice-variation health conditions and diagnoses
• Information on a wide range of health and medical concerns, including nutrition and other wellness topics
• Audio Health Information Library of more than 1,100 recorded topics of which 550 topics are also available in Spanish
 
24 Hour Wellness and Counseling Line
• Access to Master’s-level counselors with one toll-free phone number 24/7/365
• Optum HealthForums.com, an Internet application to access health and well-being information
• Information about more than 72,000 national and community resources
• Information on wellness, emotional and mental health concerns, including:
 
Work Life Balance           Depression           
Grief & Loss                   Parenting Challenges
Addictions                      Stress & Anxiety
Work-Related Concerns    Nutrition                
Emotional  Distress         Child & Elder Care Services
Marital Discord & other Relationship Problems
And Other Important Wellness Topics