Roadside Savings Plus Plan

Roadside Savings

Thank you for enrolling in Roadside Savings Plus. Your membership includes a Roadside Assistance Plan, Repair Assurance, Everyday Discounts and 24/7 Personal Assistance.

Your Roadside Savings Plus Plan membership includes:

24/7 Personal Assistance Repair Assurance
Roadside Assistance Everyday Discounts

24/7 Personal Assistance

Members will receive the comfort, care and attention of LiveTravel, Inc.'s ("Live Travel") personal assistance coordinators, available 24/7, to respond to virtually any request no matter how large or small. Assistance for referrals on: campsites, reservations, local activities, rest stops, lowest fuel price locator, lost passport/travel documents, emergency cash transfer assistance and much more:

Campsite referrals, reservations and activities
LiveTravel will provide the locations, directions and costs for campsites in the local area and along trip routes.

Historical site locator
LiveTravel will provide recommendations, directions, hours of operation and admittance fees for local historical sites.

Local activities: bike/walking trails, swimming areas, fishing areas
LiveTravel will provide recommendations for healthy/sporting/adventure activities in local area and travel destinations.

Locate the closest rest stops
LiveTravel provides the location and directions for rest stops in the local area and along trip routes.

Traffic reports-including; road constructions, road repairs, accidents and other related problems
Up-to-date traffic reports for local issues and along trip route. Restaurant referrals and reservations- Worldwide dining referrals and reservations made on behalf of the member, based on availability.

Event/concert/entertainment ticketing
Assistance with obtaining tickets to sporting, theater, concert and other events, based on availability. Emergency cash transfer assistance- LiveTravel will help members obtain cash advances in local or US currency for medical emergencies or other travel needs.

Up-to-the-minute weather reports
LiveTravel will provide the most up-to-date weather reports and information.

Emergency return travel arrangements
In the event of hospitalization or injury, LiveTravel will coordinate arrangements for member to be returned home. Emergency medical evacuation transportation and assistance- If a member suffers an injury or illness that requires medical treatment or hospitalization, we will coordinate and arrange emergency medical transportation to the nearest most appropriate medical facility. Once the member is stabilized, LiveTravel coordinates his/her return to a hospital near home.

Physician/hospital/dental/vision referrals
The member will be provided with a list of physicians, dentists and optometrists in the area in which they are traveling.

Emergency prescription replacement
If medications are lost or stolen, LiveTravel will assist the member in obtaining new prescriptions and also in shipping to the member at their current location.

Eyeglasses and corrective lens replacement assistance
LiveTravel will locate a service provider to replace eyeglasses or corrective lenses that may have been misplaced, stolen or damaged.

Lost passport, travel document assistance
LiveTravel will assist in the replacement of lost or stolen travel documents, passports or visas.

Travel information including visa/passport requirements
LiveTravel can provide the member with information such as passport/visa requirements and assist in expediting the procurement of these documents.

ATM locator
LiveTravel can locate the specific ATM locations worldwide that accept the caller's credit card or other card requirements.

Locate lowest fuel prices
LiveTravel will provide the location and directions for service stations with the lowest fuel prices in the local area and along trip routes.

LiveTravel provides the 24/7 Personal Assistance service through coordination, negotiation, and consultation using an extensive network of partners. Expenses for goods and services provided by third parties are the responsibility of the member.

How to Access
Call 877-481-5333 to speak with a personal assistant now.

Repair Assurance

Repair Assurance, powered by Service Advocates, LLC is a revolutionary service that provides its members with the highest level of information and expert advice on their automotive needs.

A membership to Repair Assurance provides the individual consumer access to the kind of experts, savings and advice that the largest insurance and warranty companies have been using for decades. We are proud to put these experts on the consumer's side; empowering the member and saving them money.

Auto Repair Problem
When members bring their vehicles in for repairs, they need a no-hassle experience and a good deal for their money. The cars and trucks in America's driveways have reached a record age. According to a recent USA Today article, the average age of cars and trucks on U.S. roads has reached 11.1 years*. With age, comes additional auto repairs and greater costs.

Auto repair complaints make up the largest group of consumer grievances**. Many of these involve car repair scams. The National Highway Traffic Safety Administration estimates that consumers lose tens of billions of dollars each year due to faulty or unnecessary auto repairs. Consumers are actively searching for help and advice with these issues.

Why Repair Assurance?
We are putting our members back in control when it comes to auto repair

Consumers are in need of automotive repair and maintenance assistance
Repair Assurance provides world-class certified technicians on call for your members
Repair Assurance differentiates your service offering and increases customer satisfaction
Repair Assurance raises the bar in client service

How to Access: Premium Auto Repair Advice Call Advocate
At the first sign of trouble, the member can call 877-481-5333. An auto expert is now on their side providing expert assistance. Please visit the Roadside Assistance Services member website at www.RoadsideSavingsPlus.com for more information.

Discuss Vehicle Concerns
Member explains the issue they are having with their vehicle. An advocate discusses their concerns and when appropriate, takes the steps needed to ensure their vehicle is repaired at the best price with the best possible results.

Choose a Repair Facility
We work with the repair shop of their choice or, when asked, we will refer the member to shops in the preferred area who provide excellent quality and service in an ethical manner. Our goal is to provide our members with the best possible pricing for all necessary repairs and maintenance.

Review and Validate Repair Estimate
Members have access to ASE Certified Master technicians. An advocate, at the members request, reviews all diagnostics and estimates. We verify the proper diagnosis and the costs for parts and labor compared to national and regional guidelines.

The member may call the advocate to discuss any concerns they may have during the service visit, and at the member's request, will speak directly to the technician.

*https://www.polk.com/company/news/average_age_of_vehicles_reaches_record_high_according_to_polk
** Source: Consumer Federation of America, North American Consumer Protection Investigators, Top Ten Consumer Complaint Survey Report, July 31, 2012 - http://www.consumerfed.org/pdfs/Studies.Top10ConsumerComplaintsSurvey7.31.12.pdf

Roadside Assistance

Roadside Protect has designed your roadside assistance plan to reduce the impact of many of the inconveniences and burdens that accompany automobile ownership. Whether the issues are auto maintenance, automobile breakdown, or automobile accidents, this plan has been designed to enhance your automobile experience.

Roadside Assistance Services:

Vehicle Towing
Vehicle Extrication
Vehicle Lock-Out

Vehicle Fuel Delivery
Vehicle Tire Change
Vehicle Jump Start

Roadside Assistance Services Include:

Telephone roadside dispatch 24 hours a day, 7 days a week, handled by a live agent
Up to 3 claims per membership year for each active household. Please refer to your Roadside Savings Plus membership booklet for complete details of claim limitations which may apply or contact us toll-free at 877-481-5333.
Maximum benefit is $100 per claim
Full road and towing services to the nearest service facility for all self-propelled, four wheel vehicles, trucks, and recreational vehicles with a gross vehicle weight up to 10,000 lbs. Vehicles must be designed, licensed and used for private, on-road transportation.
Gasoline/fuel delivery service and battery jumpstart only available for recreational vehicles and trucks with more than four wheels and a gross vehicle weight up to 10,000 lbs.
Motorcycle service

Emergency Roadside services are provided to Roadside Protect, Inc. by Signature's Nationwide Auto Club, Inc.

How to Access Roadside Assistance Services
Call the 877-481-5333, and select the Roadside Protect Services option to access the plan. A live agent is available 24 hours a day, 7 days a week, 365 days a year. Members are required to pay cost of service if it exceeds the $100 maximum benefit limit at the time of service.

Members receive emergency roadside assistance services for up to 3 claims per membership year per household with a maximum payment of $100 per claim. Members must call the Toll-Free number above so that Roadside Protect's agents can locate a service provider to assist them. Services secured independently are not covered and will not be reimbursed. However, if Roadside Protect cannot secure dispatch or if service is unavailable, Roadside Protect's agents will provide an Authorization Number which gives the member the option of securing their own service and submitting for reimbursement consideration up to their program benefit limit. For reimbursement consideration, please mail the following to: Reimbursement Center, c/o Auto Road Service, PO Box 55698, Sherman Oaks CA 91413, and include the following:

Service Provider Invoice
Member Name & Address
Membership Number
Authorization Number
Brief explanation of the incident

Roadside Assistance Services Excludes:
1. Service if member is not with the disabled vehicle. 2. Transportation for the member to the vehicle for service or from the vehicle to another destination after service has been rendered. 3. Service will not be rendered in areas not regularly traveled, such as vacant lots, beaches, open fields, or other places which would be hazardous for service vehicles to reach. 4. Towing a vehicle off a boat dock or marina. 5. Delivery or repair of tires. 6. Installation or removal of snow tires and chains nor dismounting, repairing, or rotating tires. 7. Vehicle's storage charges. 8. Cost of parts, installation, products, materials, impounding, and additional labor relating to towing. 9. Service of any kind on vehicles used for commercial purposed or using dealer tags (Note: All trucks in New York have commercial license plates whether they are used for business or private use. If the truck is used for private use, we will dispatch.) 10. Service for taxicabs, tractors, boats, trailers, dune buggies, or vehicles used for competition, or stolen vehicles. 11. Service for unlicensed vehicles. 12. Service for vehicles with expired safety inspection sticker, license plate sticker, and/or emission sticker(s) where required by law. 13. Service for vehicles illegally parked or impounded. 14. Repeated service calls for a car in need of routine maintenance. 15. Service when a vehicle is snowbound. We do not hoist, winch, or shovel vehicles from unplowed roads, snow banks, snowbound driveways, or curbside parking.

Everyday Discounts

With the Everyday Discounts program provided by Access Development, there's never a need to wait for a sale or hunt for a bargain, you can enjoy savings in your own neighborhood. You always save big with discounts from 10% to 50% off at popular retailers nationwide. Finding what you want at a great price is easy, and saving is even easier! This program will give you access to over 300,000 retailers and over 500 national brands so you can find exactly what you are looking for.

Discounts Offered:

Hotel: Over 30,000 Hotel Locations: From luxury resorts to economy stays, you will always rest easy with discounts on name-brand hotels worldwide, including but not limited to Days Inn, Wyndham Hotels and Resorts and many more.
Car Rentals: Over 16,000 Car Rental Locations: Free days, upgrades and other great discounts are available any time you need a ride from Alamo Car Rental, Budget Rent A Car and many other car rental companies.
Recreation & Entertainment: You will save at locations like theme parks, theater productions, bowling alleys, laser tag, white-water rafting, museums, arcades, sports events, high-adventure excursions, cultural events and much more.
Dining & Grocery: Over 65,000 Dining Locations: You will enjoy discounts on dining locations nationwide, including fine restaurants, casual dining, fast food, desserts, catering, take-out, delivery and more at restaurants like Boston Market®, Papa John's, Buca di Beppo® and many more. Grocery discount coupons are also available.
Shopping: From clothing and electronics to books and bedding, you will save on the things you buy every day at thousands of participating brands, both in-store and online. Some participating retailers include Target.com, Office Depot and many more.
Automotive: Buckle up and enjoy automotive savings at thousands of locations nationwide. You will save on everything from oil changes and tune-ups to major repairs and body work at Meineke Car Care Center, Valvoline Instant Oil Change and many more.

How to Access

Click Here to Start Saving.
If you are visiting the website for the first time, select "Register" in the upper, right-hand corner to create an account.
Enter your Member ID Number (which is located on your ID card).
Enter the remaining requested information.
Check the email that you registered with and click the verification link. You can then begin searching for discounts and coupons in your area.
If you are a returning member, click "Sign In" in the upper, right-hand corner, and enter the email address and password that you registered with.
If you have any questions about the program or how it works, please call 877-481-5333.